How do I know if Melanaided products are right for my skin?

Our products are formulated with sensitive skin in mind, using only the finest natural ingredients to provide hydration and nourishment. If you have specific skin concerns, we recommend reviewing the ingredient list and consulting with a dermatologist before using new skincare products.

Are your products cruelty-free?

Yes! All of our products are cruelty-free, meaning we do not test on animals. We also ensure that our ingredients and packaging are sustainably sourced.

Can I use Melanaided products if I have eczema or psoriasis?

We formulate our products with sensitive skin in mind, and many of our products, like our Breathe Easy line, are perfect for people with sensitive skin, including conditions like eczema or psoriasis. However, if you have a skin condition, we recommend doing a patch test before full use.

Are Melanaided products suitable for sensitive skin?

Absolutely! All our products are thoughtfully crafted to be gentle, free of harsh chemicals, and rich in soothing, nourishing ingredients like aloe vera, calendula oil, and niacinamide, making them perfect for sensitive and reactive skin types.

Can I use your products if I have eczema or psoriasis?

Yes, our products are formulated with soothing ingredients like calendula oil, aloe vera, and hyaluronic acid, which are known to calm irritation and support skin healing. We recommend trying our Breathe Easy line for the most sensitive skin types.

Do your products contain synthetic fragrances?

We use only skin-safe, high-quality fragrances and essential oils. For those with extremely sensitive skin, we also offer fragrance-free options like our Breathe Easy collection.

What is your return policy?

Due to the handmade nature of our products, we do not accept returns. However, if you experience any issues with your order, please contact us at [email address], and we’ll do our best to assist you.

What is the shipping process?

As we work diligently to ensure quality of these handmade products we ask that once your order is placed, please allow 3-10 business days for processing of your order before it shipped, even when choosing priority shipping. Please allow 2-7 business days for tracking information to upload in the system.

Where are your products made?

All Melanaided products are handcrafted with care in Maryland, USA.

What do I do if a product is sold out?

Unfortunately we do not have specific restock dates. You may sign up to join the Melanaided Collective for restock notifications.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at info@melanaided.com

Other inquiries? Let's chat.

Please email us at sales@melanaided.com